This is such an issue… I would like to find out about a refund for this product. I purchased it about 2 hours ago, tried to install it and it killed my website. I have screenshots of it. I am going to move on to another theme at this time just please… can I get my money back? I just don’t have the time nor inclination to “troubleshoot” something that clearly does not work as intended.
Hi @probie,
Thanks for reaching out.
We are sorry to hear that. The X theme is exclusively sold in the Envato marketplace, to get the refund on that, you need to go by the Refund process and the policy of Envato. I would suggest you apply for a refund to your Envato account.
Thanks
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