HTTP 500 Error

Support
#1

I have a fresh installation of X Pro, and always after about an hour my website (both front-end and in the wp-admin) goes down completely in a HTTP 500 Error. I’ve tried reinstalling from scratch, disabling all plugins, etc. Eventually, what always works is that I delete the X Pro theme using FTP, and changing the active theme to some other one.

In dire need of help.

#2

I’ve also set the Memory Limit accordingly in the wp_config
define( ‘WP_MEMORY_LIMIT’, ‘1024M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘1024M’ );

#3

Hi,

Can you provide us your site url and login url. I have tried the following but it is not working.

Please note that there are hosting providers that doesn’t allow you to change memory limit through wp-config.php

You can verify it by installing this third party plugin.

It is also best to check error logs in your server to see the actual error that is causing the issue.

Thanks

#4

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