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Support
#1

Hi there. This site, felinetevreden.nl, has not been updated for a while (months if not longer) content-wise. Plugins have been updated though. Got notified by a visitor that the site was not readable anymore. I’m wondering if I have missed something important in the months that I was away from the site and from this forum.

Kind regards,

#2

Hi Bryan,

Thanks for writing in!

Look like cornerstone is disabled on your site. Please enable it.
Go Dashboard -> Plugins search for cornerstone and active it. If you won’t find cornerstone, please go to Dashboard -> X -> Validation it would install and active cornerstone.
Also please check this below points.

  1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
  2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.
  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
  4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
    Igone Cornerstone and Visual composer.
  5. Remove custom CSS, Javascript and templates.
  6. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
  7. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php
    define( 'WP_MEMORY_LIMIT', '256M' ); define( 'WP_MAX_MEMORY_LIMIT', '512M' );
    In case the issue persists, would you mind providing us with login credentials so we can take a closer look? Please provide following information:
    Set it as Secure Note
  • Link to your site
  • WordPress Admin username / password
  • FTP credentials

Secure Note

All the best!

#3

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