How to reset buddypress page design

Support
#1

Hi there,

After trying to edit in pro, my buddypress account page content disappeared.

Please how do I go back to the original buddypress page content?

Thanks in advance

#2

Hi BigOlomofe,
Thanks for reaching out.

The BuddyPress pages are dynamically generated by BuddyPress. So you cannot edit it in Builder. Whatever content you may have on that page will just be replaced by BuddyPress and its template.
If you still find that the content is not visible in the page, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Admin URL
– Specific Page URL, where you are having the issue.
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Hi,

Thanks for your response.

I have provided login credentials to my site as requested.

Cheers

#4

Hi @BigOlomofe,

I just check your revisions and found out that only have a woocommerce shortcode in your account page [woocommerce_my_account], I added the code inside the Pro Editor using the Raw Content element, and your account page is now working properly.

Please keep in mind that everything you edit outside the Pro Editor will not be saved in Pro Editor.

Hope that helps.

Thank you.

#5

thank you very much

#6

Hi @BigOlomofe,

You’re welcome and it’s our pleasure to help you. If you have any other concerns, feel free to reach us.

Thank you.

#7

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