How to remove spinning loading animation?

[gracelinks]

I start to notice a spinning loading animation in this new version. I thought was plugin. I deactivate all the plugin but still seeing a pink/white circular loading animation on the left upper screen. Any way I can remove that?
https://dev.sraproject.org/

[tristup]

Hi @gracelinks,

Thanks for reaching out.
It might be due to the improper up-gradation of the Cornerstone plugin. I would also suggest you follow the below steps while updating to the latest version of the Cornerstone.

1. Delete the Cornerstone existing one
2. After deletion please use the link in the dashboard to automatically install the Cornerstone.

If that does not resolve the issue, I would suggest you troubleshot a few common issues on this.

1.Plugin Conflict
2.Theme Update related issue
3.Child Theme Related issue
4.CSS/JS Customization

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps and you are still getting the issue, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

[gracelinks]

I follow your instruction delete and reinstall cornerstone. But the spinning loading animation still there.
I only activate approval plugins by ThemeX.
This wasn’t a problem until recent updated.

https://dev.sraproject.org/

[prakash_s]

Hello, @gracelinks,

I tried to access your site but the given site URL is not working. Please recheck and send us again.

Thanks

[gracelinks]

Site link updated. Sorry.

[ruenel]

Hello @gracelinks,

Regretfully the given credentials do not work for us. It seems that the username or password is incorrect. Please double-check. In the meantime, the spinning animation that you are referring to is loaded by one of your installed plugins. You may need to go to the plugins section and find it.

Thanks.

[gracelinks]

Please login again. I add a test user. Sorry about that.

[tristup]

Hi @gracelinks,

I have checked your website and found the Cornerstone is loading the page perfectly and the Spinning Wheel animation is automatically removed while the page is loaded.

I would suggest you check once by clearing all types of cache and in incognito/private mode of the browser.

Thanks

[gracelinks]

The Spinning Wheel is in the every front pages when page is loading, not in cornerstone. I like to remove Spinning Wheel animation or hide it. How can I do that? Thanks.

[tristup]

Hi @gracelinks,

The code behind the Spinning Wheel is found in the Appearance > Widget > Footer 1, please remove the following custom code to get rid of it.

<div class="e2977-9 x-col wd40 nlform">
<!-- The stylesheet link is optional and can be removed 
if you want to style the form yourself, or if you 
already are including a bootstrap css environment. -->
<link rel="stylesheet" property="stylesheet" href="https://sraproject.ourpowerbase.net/sites/all/extensions/remoteform/remoteform.css">
<link rel="stylesheet" property="stylesheet" href="https://sraproject.ourpowerbase.net/sites/all/extensions/remoteform/spin.css">
<div id="remoteForm"></div>
<script src="https://sraproject.ourpowerbase.net/sites/all/extensions/remoteform/remoteform.js"></script>
<!-- Extra JavaScript URLs, if any: ... -->
<script> var remoteFormConfig = { 
url: "https://sraproject.ourpowerbase.net/civicrm/remoteform",
id: 2,
entity: "Profile",
// Uncomment line below for test mode,
// paymentTestMode: true,
// Extra JavaScript Params, if any: ...
};
if (typeof remoteForm !== "function") {
document.getElementById("remoteForm").innerHTML = "Oh no! I was not able to display the form! Please check your security settings (for example Privacy Badger) and allow remote javascript to be displayed from sraproject.ourpowerbase.net."
document.getElementById("remoteForm").style.color = "red";
}
else {
remoteForm(remoteFormConfig);
}
</script>
</div>

Thanks

[gracelinks]

I remove 3rd party style and it work. Thank so much for your help.

[tristup]

Hi @gracelinks,

Glad that we are able to help you.

Thanks