How to make Top Banner Responsive?

Support
#1

My Top Banner under nav menu and nav menu and side menu button are not responsive , please help! any guidance will be appreciated!
I made a Video as a banner but the vertical menu button seems to interfear

#2

Hi There,

Thanks for writing in! It seems that you have enabled under construction page and when I have tried to login to your site, I’m getting the following error (see secure note).

Please provide us with the correct information, so that we can look into your request.

Thanks!

1 Like
#3

Hey hello i have changed the themeco support login credentials because the name admin always confuses me, adding secure note! sorry for the delay! thanks!

#4

Hi There,

The username or password is incorrect.

Could you please double check?

Thank you.

#5

hey there,
i have double checked, and the user name and password are correct. just copy past

#6

Hello There,

I was able to logged in to your site. Regretfully the page in questioned does not exist.
Please check the secure note.

Thanks.

1 Like
#7

Hey RueNel!

oh i am sorry! my bad, the page was in trash i have restored it! sorry ! please try again!

#8

Hi there,

First of all none of the information you gave us is working. The user/pass is wrong and the link is not working.

But I want to mention that you already asked this and we already informed you that the problem is the heavy customization you used on your website and the menu is working ok in the original theme.

We can not give support for the customization that you have done on your website which cause the responsive issue.

Thank you for your understanding.

#10

Hi there,

First of all, i have checked the links and user/pass and they are working.
and i want to mention that this thread is regarding to set the banner section responsive and NOT the menu.
i have no idea on what menu you are talking about please be more specific.
and i also want to mention why cant you give support on the customization? we are speaking about cornerstone here, its not against the terms.

#11

Hello There,

I have logged in and have seen the page. Are you referring to the video banner? You can really expect a fully responsive outcome in your video. In the first place your video has a very odd dimension. It is not the default video size that you are using. To help you find what is best video size, please check out this link first: https://support.brightcove.com/optimal-video-dimensions

Hope this helps.

#12

Hey Ruenel,
i have no complaints regarding the video banner, it is responsive as i want,
the only issue is the space the vertical ubermenu name 5776 does above it
as i mentioned in the beggining of the thread “the vertical menu button seems to interfear”
how do i remove that space the vertical menu applies?

#13

Hello There,

I am not sure which if the spaces you want to remove here:

It is best that you send us a screenshot or mock layout of what you have in mind.

Thank you.

#14

Hi
In what resolution are you viewing the site?
This is what i see i want to get rid of the white space above the video and the white speace under footer
screenshot>> http://prntscr.com/jbd5ey

#15

Hey There,

I see your custom menu. This thread will be resolve if you finally have placed the custom menu code in the correct file which I have instructed in this thread: https://theme.co/apex/forum/t/how-to-position-vertical-menu-above-title/30420/8

To avoid confusion, please respond in the other thread instead.

Thanks.

1 Like
#16

wow Amazing you solved me now 4 Threads at least!! Thanks you so much!! :))) !

#17

You’re most welcome.

1 Like
#18

Hey there the code is great is solves many problems but it seems that it doe not solve the banner issue. the 5776 menu still make a white space above the video banner
Screenshot: http://prntscr.com/jbngoc
Link: https://shofar-messiah.com/דף-הבית-2/

#19

Hey There,

Now that your custom menu under the navbar, you will need this code to make it position and flush in the navbar.

#custom-fixed-menu {
    position: absolute;
    top: 0;
    left: 0;
    z-index: 99999;
}

Hope this helps. Kindly let us know.

1 Like
#20

Hey!

Thanks that worked!

actualy only after i changed top to 22:

it worked great!! much much thanks!

#21

You’re welcome!
Thanks for letting us know that it has worked for you.

1 Like