How to get rid of weird symbols and margin at top of pages?

Support
#1

I have a weird margin and these two symbols "> at the top of all my pages? I have gone through and checked every possible thing I could think of, diabled plug-ins, etc. I’m going out of my mind trying to figure this out and I have no tech background (have wasted a whole day trying to get rid of this!)

site is LunchwithLeah.com

#2

Hey There,

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password

All the best!

#3

Hi There,

Could you please try deactivating your child theme first? It should be related to a customization that you have done.

Let us know how it goes.
Thanks!

#4

If I deactivate it will I lose all my work on building my site?

#5

Hi There,

Just switch to your parent theme (activate X theme) and test, so that you can see if the issue is related to your child theme. Your customizations done to the child theme will remain and you can activate it back.

Thanks!

#6

Thanks for the tip - but it didn’t work, I activated X theme and the weird margin is still there…

#7

Hi,

We need your FTP login to further check on this.

Kindly provide it in secure note.

Thanks

#8

I am so sorry to sound this ignorant, but what is an FTP login?

#9

Hi,

You can get it from your hosting provider or you can provide us your cpanel/plesk login instead.

Thanks

#10

See secure note above

#11

Hi again,

I went ahead and found the issue, you had this in your Appearance > Customize > Site Icons > Favicon

<link rel="apple-touch-icon" sizes="180x180" href="/apple-touch-icon.png"> <link rel="icon" type="image/png" sizes="32x32" href="/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png"> <link rel="manifest" href="/manifest.json"> <link rel="mask-icon" href="/safari-pinned-tab.svg" color="#851953"> <meta name="theme-color" content="#ffffff">

Make sure to set the valid path to your Favicon. I went ahead and removed it and the character is now gone.

Cheers!

#12

Wow, THANK YOU!!! I have spent two days on this, so I really appreciate the fix!!! Is the code you sent the correct path for the Favicon? or was that the error code?

#13

Hey there,

The code was the error code, you just need to give a URL of the image in that field for example http://image.png/

Cheers!

#14

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