How do I get support from "X"

I have submitted tickets in the old system but never received replies. I thought I submitted a support ticket in this new system but it posted in the cummunity support forum. (maybe that is where it is supposed to post, if so my bad) But I have not received any communication from X that i will be assisted.

So my question:
How do I receive assistance from X ?

1 Like

Hey there,

You can post your issues in this support forum. Please see https://theme.co/apex/forum/t/how-to-get-support/288 for more details.

Thanks.

Me too, too hard to search for create ticket :expressionless:

1 Like

Hi @ShareWordpress,

You can follow the shared thread above.

It is a guide on how to get support.

Let us know how it goes.

Thanks. :slight_smile: