How come my section completely dissapeared in Pro but is visible on webpage?

Support
#1

This is what I see on a web browser

This is what I see when editing in pro (i.e. the section on the right completely dissapears and I cannot access the buttons).

On a side note - if anyone has any suggested articles to create a scaleable logo section that would be great. Right now what I’m doing is very manual and not sustainable.

#2

Hey James,

The credentials you’ve given does not work. Please check.

I see that you have some sort of HTML minfication. It could cause layout issues. Please clear all caches and disable WP Fastest Cache also before we proceed with the troubleshooting.

Thanks.

#3

I’ve updated the credentials they should work now

I’ve disabled Wp fastest cache (although I’ve not had a problem with it before) and i still get the same issue.

Could you please log on and check why that section dissapears in Pro? No other webpage has the same problem.

#4

Hi James,

I’ve checked all your content and saw an empty Global Block element along with the images. Please view your page in Skeleton Mode and remove that Global Block.



Hope it helps,
Cheers!

#5

Great thank you so much that worked!

#6

Glad it worked.

Cheers!

#7

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