Hover box no longer working correctly

We use the hover box element on our website at http://cobalt-smi-dev.ibsinternet.com/. The Hover box is set to show an image on the front, then when hovered on, a button. But the button is appearing on the front of the hover box now as well and it’s showing as backwards. It’s on the homepage just under the first paragraph intro section. Can someone assist in getting this corrected? I have updated the theme and WP Bakery plugin to their latest versions but that did not fix the issue.

Hello Jessica,

Thanks for writing in!

I checked the website and tried to see the problem that might be causing this issue. Can you please share the website login details in secure note as I need to take a look at the Visual Composer setup on your website?

In the meantime please test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks.

Thank you!
I did go ahead and deactivate all 3rd party plugins except WP Bakery, but the Hover Box was still incorrect.
I have just added a secure note w/ login credentials above.
I also setup a new page with only the Hover box elements on it that I thought might make it easier for testing (it’s a Private page so must be logged in to view: http://cobalt-smi-dev.ibsinternet.com/test-hover-box/)
I appreciate your help!

Hi Jessica,

I tried it on my setup first and I can confirm it is not an issue with the plugin. Upon thorough checking, I found it is a conflict with your custom CSS:

div.vc-hoverbox-block.vc-hoverbox-front {
    z-index: -9999;
    background-color: #1DA1F2;
}

The z-index property cause it. See this: https://screencast-o-matic.com/watch/cq1OifTPlv
Please try to remove it and check again.

1 Like

Oh perfect, removing that z-index fixed the issue.
Thank you for your help with this, much appreciated!

You are most welcome. :slight_smile:

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