Hosting service identified Cornerstone files to be malicious and blocked ports 80, 443, 465, 587 and 8080 on my shared server.
What should I do?
Here’s the exact message I received;
As provider of Shared Hosting services, we monitor the usage of all our customers to ensure that our Quality of Service is not adversely affected. Our goal is to ensure that one customer should not affect all the other customers on the same server.
As part of our routine monitoring, we have observed that some of the files hosted on this server belonging to houseofgusto.com hosted under your account, has some malicious files hosted. In order to prevent blacklisting of our service with various service providers, we have blocked outbound port 80, 443, 587 and 465 for this domain name as a precautionary measure. Here are the details of the files that were detected to be malicious.
We strongly suggest you to scan all the above listed files for any vulnerabilities. If the files are part of some plugins of your CMS, then we suggest you to update the plugin to the latest version or contact the plugin developer directly.
And this is what my cPanel Port 80 page shows;
Outbound Port 80, 443, 465, 587 and 8080 and for your account are BLOCKED
Reason for the port block
**During our regular scans, we have found malicious files in your account which may be infected with malware. **
Here is the list of files our scanning has identified :
Please clean up files listed above using virus/malware scanners. DO NOT delete the files directly as they may be important for your website to function. Kindly consult your/plugin developer before deleting and ensure that you have a backup on your local computer.