Homepage Thumbnail Images don't show

Support
#1

Hi all,

Our homepage http://faithsoldiers.org had events sections and recent sermons as blog posts. The thumbnail previews used to show the images. Now, they just show as blue/greyed out. When you hover over the blue out, you can see the image there. Please help!

#2

Hello @turner1510,

Thanks for writing in! I can see that you are using the latest Cornerstone 3.4.6 with your old X theme. Please be advised that we have released X 6.4.6. It is now available in automatic updates. You can now update to this latest version. This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

If the updates do not resolve your image issue, we will have to check your site again.

Regards.

#3

how do i clear cache?
I went to Dashboard, X, Settings, Clear Style Cache and problem still there

#4

Hi again,

I checked your site and I see you’re still using an outdated version of X (6.0.4 - see screenshot below). Can you please update your X theme to latest version first? I see you’re using W3 Total cache plugin, to clear it’s cache:

  • Log in to WordPress, go to plugins page and click on Settings for W3 Total Cache plugin

  • Click on Dashboard

  • Click Empty All Caches button

Let us know how this goes!

#5

That worked! THANK YOU SOOOOO very much.

#6

You are most welcome!
Thanks for letting us know that it has worked for you.

#7

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