Homepage not showing anymore

Support
#1

Hi,

I am building a new website. last saturday there was nothing wrong but suddenly I no longer see my elements on the homepage.

my site: hyperion.proberen.nu

I already followed all these steps:

  1. [CSS/JS Customization]
  2. [Disabling Cache]
  3. [Testing for Plugin conflict]
  4. [Child Theme Issue]
  5. [Updated Version of Theme]

Nothing seemed to work…can you please help me?

Kind regards,

Jeroen

#2

Hey Jeroen,

I see that you’ve tested for a plugin conflict but you might not have deactivated all 3rd party plugins. It’s the ICS plugin that is causing the issue. Please forward this issue to the plugin author.

If you have content coming from the ICS plugin in the builder, please remove it.

Thanks.

#3

Hi Christian,

On this site i use a PRO version and here the plugin gives an error.
On others sites we use the X version and there the plugin gives no error.

It seems to be a problem only with the PRO version.

That is strange…

#4

Hi Jeroen,

Can you please compare the plugin version where it is working? It might be the updated version plugin i.e 6.0.1 which has this specific issue.

You can also check by deleting the updated version of the plugin and upload the older version, if that resolved your issue, I would recommend you to contact the plugin developer on this issue.

Thanks

#5

Hi,

The problem seemed to be the timezone of my WordPress page.
With the new version of the plugin the problem started. It is solved!

#6

Hi Jeroen,

Great that it resolved now.

Thanks

#7

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