I was making changes to my header/footer tags today to implement Facebook pixels and now All of a sudden I cannot make any edits to my site homepage in my Wordpress dashboard.
My site is live just fine but I need to make updates to the content this weekend and when I go into Cornerstone to make changes, there is no content there… just the bottom footer block…
Please help! Site is:
Hi Lisa,
Thank you for writing in, is it only happening to homepage? Did your homepage edited outside of Cornerstone?
For now please do Clear all caching features your site might have, plugin and/or server-side. If that did not work, please do testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
If the issue persists, please provide us login credentials in a secure note so we can take a closer look.
Let us know how it goes!
It’s happening on all my pages. Attached is a screenshot.
I so appreciate your help. Tomorrow is Easter and we are sending all our traffic to our homepage so I need to update the buttons on the homepage today.
thanks so much,
Lisa
Update! I disabled the “Insert Headers and Footers” plugin and my content came back so that I could edit it!
But I need to reactivate the plugin so that I can track my FB campaign… so any ideas on how I may need to add the code back in the plugin for Cornerstone would be so greatly appreciated…
thank you!
lisa
Hello Lisa,
I have logged in and investigated your issue. It seems that have inserted an invalid code in the header which is having in conflict with the builder.
Please remove this piece of code in Settings > Insert Headers and Footers > Header:
</head>
<body>
<script>insert_event_code_here;<script>
<button id="RegistrationButton">Registration</button>
<script type="text/javascript">
$('#$RegistrationButton').click(function() {
fbq('track', 'Registration', {currency: "USD", value: 10.00});
});
</script>
If you go this code from a 3rd party sites or someone, please reach to the creator of this code and ask for a new code or at least get the correct code.
Kindly let us know how it goes.
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