Hi, on one of my websites I have noticed that the secondary hidden header becomes noticeably visible if someone scrolls down slowly. However on my other site which has the same site settings, it doesn’t seem to have that issue. I have attached the video below in the secure message, also with the site details. Could you please help with this, without having to upgrade to the latest version? I prefer to use this current version.
Hello @Nalwi,
Thanks for writing in! You are using an older version of the theme. Please make sure to use the latest version instead. our latest version is Pro 5.1.5. I have compared both sites and there is a JS error on the site where you have an issue. Though both sites are using the same old version, they have different JS error which maybe causing the issue. You may need to update the theme first and then troubleshoot the JS errors later on.
You might want to test out and trouble for the most common issues that might be happening in your site.
- Testing For Theme Related Issue
- Testing For Plugin Conflict
- Theme Update
- Child Theme
- Disabling Cache
- Disabling Cdn
- Permalinks
- Version Compatibility
Kindly let us know how it goes.
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