Hi! Please activate copy of the Essential Grid

[mzohner]

I have purchased and installed X theme pro, but it asking for

Hi! Please activate your copy of the Essential Grid to receive live updates, premium support and the template library.

Guide me for the same.

[friech]

Hi Michael,

Thanks for writing in! Since the Essential Grid you have is bundled with the our Theme (X or PRO), you don’t need to validate it. The plugin functions 100% without license registration. Though some plugin may require a separate license from the author for Premium features or Add-ons.

We provide the updates for these extensions rather than from the plugin developers’ automatic updater.

We always try and upgrade as soon as possible when a new plugin release is made to ensure our customers are using the latest version. This isn’t always possible for example if we submit an update to Envato and our update is in review while a new plugin version comes out, that version would have to wait for our next update.

If a plugin includes any major fixes, for example, a security issue, or a plugin breaking bug that prevents all functionality we update right away.

If a plugin update just includes minor bug fixes or improvements, then generally we wait to bundle that version until our planned update is ready to come out.

Hope this shed some light.
Cheers!

[mzohner]

So, Why this plugin asking me to purchase license? As i have already paid for X Pro. I think it has to be included within.

Please solve this out sooner. I have to get ready with my site. As it is getting much late for me.

[marc_a]

Hi @mzohner,

You can still use the Essential Grid plugin even though you didn’t add a license code because it is bundled with our theme. just ignore the purchase license code and enjoy using the Essential Grid plugin.

Hope that helps.

Thank you.

[mzohner]

See, Here I found nothing while accessing design cloud. I want to install app template.
As, i have seen error of that plugin i said before. May be because of that i am not able to access design cloud.

Solve this issue please.

[marc_a]

Hi @mzohner,

Please contact your web host to configure the following server settings to the specified value or more.

memory_limit = 512M
upload_max_filesize = 512M
post_max_size = 512M
max_execution_time = 300
max_input_time = 300
max_allowed_packet = 16Mb
innodb_log_file_size = 128mb
allow_url_fopen = On

Hope that helps and let us know how it goes.

Thank you.

[mzohner]

Please help me to solve this, i can not open design cloud.

[marc_a]

Hi @mzohner,

There’s something wrong with your installation, please reach out your hosting provider to fix your issue because your website has an error 403 Forbidden and it is a server error.

Let us know how it goes.

Thank you.