Hex Code in Content Doc

[socialxbusiness]

Does anyone know why this hex code is showing in the content doc or how to get rid of it?

[prakash_s]

Hello @socialxbusiness,

Thanks for writing to us.

It is not possible to debug your issue with only a screenshot. It might be an issue of a broken HTML issue or a custom code issue, I would suggest you clone your page and delete sections one by one to check the root of the issue. If it doesn’t work for you, I would suggest you troubleshoot a few of the common issues before we investigate your settings.

1. Testing for Plugin Conflict
2. CSS/JS Customization
3. Version Compatibility
4. Disabling Cache

If it doesn’t work for you, please share your details in a secure note. Please provide the following details

• WordPress Login URL
• Admin-level username and password
• Exact page URL

You can find the Secure Note button at the bottom of your posts

Thanks

[socialxbusiness]

Thanks, I was hoping it might be a common issue someone knew about. What is supposed to be in the top upper right hand corner of the Content Dock is an “x” to close out the pop-up, but instead there is a hex code. The only thing I uploaded to the Content Dock widget was a single image. I figured I would ask on here since Content Dock was a part of Pro.

[ruenel]

Hey @socialxbusiness,

Are you using the latest version of the Pro theme, Pro 6.0.7? In your Cornerstone > Globals > Miscellaneous, make sure that the Font Awesome option is enabled.

If this is not working, please provide us access to your site so we can investigate the issue further.

Best Regards.

[socialxbusiness]

Yeah, we are using 6.0.7 & Font Awesome is enabled.

[tristup]

Hi @socialxbusiness,

The code showing in your screenshot is for the cross button, and once you enabled the FontAwesome from Theme Options > Miscellaneous it starts working.

Thanks

[socialxbusiness]

Thank you so much!

[tristup]

Hi @socialxbusiness,

You are most welcome.