Help with layout error, again

Hello guys!
I already had in the past this error in the back end, and it’s here again. the front end is fine. But I need to acces the back end to make changes… and I can’t

Can you please let me know what causes it? I cannot keep redoing my posts all the time. It’s such a waste of time.

thanks for your help
cheers
this is the front end. …https://www.boundlessroads.com/the-best-beaches-in-antigua-and-barbuda/

Hi Isabella,

Thanks for reaching out.

It appears to be special character related.

May I know what last changes you have applied? Please try deleting your builder content one at a time, once it works then the last content that you have deleted is the culprit. Make sure to back up your page or site before doing it.

And since it’s not selectable through the preview, then I recommend using the skeleton mode to edit it.

Thanks!

Hello Rad
I am not sure I understand what you are telling me to do.

“Please try deleting your builder content one at a time, once it works then the last content that you have deleted is the culprit”

what does that mean? do you want me to delete my posts!?!?

thanks

Hi Isabella,

I have investigated the issue and it turn out that it is because of CORS issue generated by W3 Total Cache. I can see that you have enabled CDN in the plugin. Please temporarily disable the CDN and the issue should be resolved.

Please let us know how it goes.

Hi there. I did what you told me but I still have the same issue. I have also found it on a different post. where it doesnt’ display some immage and I get the same message instead…

thanks for your help

Hi Isabella,

After you have disabled CDN, you must clear all your caches first since you have installed W3 Total Cache. If nothing helps, then please temporarily disable W3 Total Cache plugin as well.

Please let us know how it goes.

Hi there. I disabled the cache but it still doesn’t work. :frowning:

(EDITED) oh! wow but then I used the skeleton mode and now it’s working. Can I reactivate the total cache plugin?

thanks

Hi There @isa1978

You can activate your W3 Total Cache plugin, then purge full cache again, also clear browser cache as well and re-test your issue again. You can refer to the following guide if required (https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/).

If you’re still having issues, temporarily disable any CSS/JavaScript minifications on your caching plugin. Also it’s a good practice to test your site on Chrome’s Incognito mode to avoid further caching (https://www.lifewire.com/incognito-mode-google-chrome-4103635).

Hope that helps.

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