Help with Cornerstone update

[Two10_RetreatSouth]

Hi there,

I have a copy of Cornerstone that needs to be updated to the latest version, and the licence is validated, however when I try to run the update, nothing happens.

Any ideas on what I need to do?

thanks,
Cathy

[Joao]

Hi Cathy,

Please try revoking your license from Wp Admin > X (Addons)

Revoke your license from your Apex license page: https://theme.co/apex/licenses

Re-assign your URL on both places and try to update.

If that does not work, please remove Cornerstone via FTP from wp-content/plugins and remove X from wp-content/themes and re-install X.

Repeat the validation process.

You won´t lose any changes because your information is stored on the database and not on the theme folder or plugin folder.

Let us know how it goes.

Thanks