Help troubleshoot blur background image

Hello. I have a website with a background image that covers the entire device. It was reported that the background image becomes a blur in iOS devices (not all) but has no problems with Android devices. I have tested it on iOS simulation and it’s okay. Any clue on how to resolve this?

It was also reported (again on some iOS devices) that button heights (e.g. in the menu) are messed up, especially on the Chinese pages. Any help is much appreciated.

The problem seems to have resolved itself (unless you have been troubleshooting at the back… for which I am most thankful). If my suspicion is correct, it was a caching issue… LiteSpeed was messing up the image.

The button height, I believe is because the iPad is very old. I tested on iPhone 6 and it shows fine.

Regardless, thank you very much.

Hello @sgchan,

Thanks for writing to us.

Glad to know that things are well for you. I would suggest you must troubleshoot a few common issues with our troubleshooting guide if you face a similar issue. Please feel free to reach us if you any queries regarding our theme and theme settings.

Thanks

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