Help Needed with Query String!

[ashfillmore1]

Hello,

I hope this falls within the scope of ThemeCo support.

I have a plugin (Gravity Forms) that produces a custom query string based on a form submission, plus redirects to the thank you page.

So, for example the query string could be ‘name=Ashley’.

On submission it redirects to www.purfitstudio.com/thanks and adds the ‘?name=Ashley’

All good on that side, but I am experiencing two problems. This first is it shows the ‘oops you blew up the internet’ can’t find the page error because it does not recognize the full url with the ?name=Ashley (I guess).

Secondly, I don’t know how to get the thank you page (assuming I get it to load) to display the name anywhere on the page. Ideally I would have a custom success message tailored with form inputs.

Any help would mean the world! I know just enough to be dangerous.

Thanks,

-Ashley

[jade]

Hello Ashley.

Thanks for writing in.

I have just checked and the thanks page does not exist at all and it goes to a 404 page:

Kindly go to your pages and make sure the page actually exists. Perhaps it was deleted of the URL of your thank you page was change.

Hope this helps.

[ashfillmore1]

@jade Thanks for the feedback, that was just a made-up example.

If you want to see it live, please go here and give it a test https://www.purfitstudio.com/01-hormone-lead/

After you fill out the form it redirects you to the thanks page and is inserting a query string in the url like it should.

The issue is, the addition to the query string makes the url unrecognizable (giving me the same ‘oops 404’) and, if we can get that fixed, I don’t know how to display the data from the additions to the url on the thank you page.

For example, display the name from the form passed through the url as text on the page.

Thanks!

[ashfillmore1]

@RueNel can you help please?

[christopher]

Hi @ashfillmore1,

I am afraid this is way beyond our support scope. We have the Gravity forms as one of the recommended plugins, but we do give support for the plugin.

This is not related to our theme and you need to contact the Gravity Forms plugin support.

Alternatively, you can use our One service to get support for everything you need in WordPress.

Thank you for your understanding.

[ashfillmore1]

@christopher I understand.

A different question.

I am using X Theme obviously, + Gravity Forms + Convert plus of a pop up modal (why haven’t you guys implemented a pop up yet??)

Supposedly, the Theme controls all the form CSS formatting (so I hope this IS within scope) and I am having a problem where the previous button overlaps the submit button. See here…

Can you help provide code to put some spacing between these or relocate one of the two buttons. I have scrolled to the end of the internet with no success.

If you want to try it yourself just go to www.purfitstudio.com and click the quiz button on the home page.

Thanks.

~Ashley

[friech]

Hi @ashfillmore1,

There is a pop-up element in Cornerstone/Content Builder called Content Area Modal.

@ashfillmore1

Supposedly, the Theme controls all the form CSS formatting

That is not correct, if we inspect the form element we see that Gravity Form has its own styling independent from the theme.

@ashfillmore1

Can you help provide code to put some spacing between these or relocate one of the two buttons. I have scrolled to the end of the internet with no success.

Please contact the Gravity form support first, there might be an option somewhere for adding margins on the form buttons.

If not, try adding margin-top: 20px !important; to the gravity form button via custom CSS.

Try this selector:

.gform_button.button {
  /*CSS property: value Here*/
}

You can add custom CSS on Theme Options > CSS or in Gravity form custom CSS area (if any).
You can find the proper CSS code selector using the Chrome browser Developer Toolbar
For the CSS code itself, I suggest that you get started with this tutorial

Cheers!