Help - header issue :(

[vladno]

I am trying to edit my header but the live editor does not load and instead just loops the pro logo.

[mldarshana]

Hi Vlad,

Thanks for writing in! First of all, please make sure to clear full cache and test your issue again (https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/).

In case if the issue remains, could you also please try following our general troubleshooting guidelines below and see if you can isolate the issue.

1. Re-generate your .htacess file by head over to Settings -> Permalinks section, then select the option postname and save the changes. Now you can re-test your issue again.
2. Try increasing your PHP Memory limit by following our guide here (https://theme.co/apex/forum/t/troubleshooting-increasing-php-memory-limit/16935).
3. Test for a plugin conflict by disabling your 3rd party plugins except Cornerstone plugin. If the issue is resolved, then you can activate your plugins one by one to see which plugin causing the issue.
4. Make sure that you’re running at least PHP v5.6.x or later to avoid any WordPress related incompatibility issues. If you’re not sure what your server configurations and settings are, install a plugin like WP-Serverinfo (https://wordpress.org/plugins/wp-serverinfo/) and check your server info by head over to Dashboard -> WP Serverinfo area.

If you’re still having issues, provide us with your WordPress login credentials in a secure note to check your issue further.

Let us know how it goes.
Thanks!