Headers list empty

[MP_Quadro]

Hi,
With the new Pro update the list of Headers in Headers menu is empty. Even after creating a new header. Is this a bug? How can I see my headers list?

Thank you

[tristup]

Hi MP_Quadro,

Thanks for reaching out.
Sometimes the only screenshot doesn’t help us to recognize the issue you are having. Can you please provide login credentials for your staging site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

[MP_Quadro]

Hi tristup,
Sorry for the late response. I put the credential to the secure note section with the site url.

I have the same problem with content, footer and global blocks too. Can’t see the list of what I created.

Thanks

[webopsdpi]

Same issue here - after theme update the header and footer list is missing - can’t see or edit either - Todd

[ruenel]

Hello @MP_Quadro,

I have logged in and I can confirm that the issue in your site. Upon further investigation, I found out that several custom PHP blocks were added in your Pro Child theme’s functions.php file. One of those blocks was causing an issue. Please switch to the parent Pro theme and test your site again. You may need to contact the creator of those custom PHP blocks for further assistance as well.

Be advised that custom coding is beyond the scope of our support. We are unable to provide support for customizations under our Support Policy.

Best Regards.