Headers, footer and all styling suddenly missing from site

Support
#1

Hi Guys,

This is super strange. A couple of hours ago my client’s site’s styling, headers and footers all dropped off suddenly.

  • No one was in the site.
  • All themes and plugins are up to date.
  • Wordpress 5.8.1 running.
  • I took a copy of the site and moved it to another host to rule out a hosting discrepancy but still experiencing the same issues on the new host.
  • I’ve checked error reports. Can’t see anything there either.
  • PHP 7.4
  • Tried previous wordpress version to cancel out v5.8.1 causing a problem.

Sending access over to you now.

Thanks in advance for your help :slight_smile:

Claire

#2

Hi Guys :grinning:
Found a clue. Have been testing on a copy on my server and have discovered the child theme is causing the conflict.
Was there a new child theme released with 5.1.2?

#3

Hello @dcc,

Thanks for writing in! The issue is because your base.php file in your child theme is empty. Please remove that file or at least insert the correct content which h should be this:

<?php

// =============================================================================
// VIEWS/HEADER/BASE.PHP
// -----------------------------------------------------------------------------
// Declares the DOCTYPE for the site, includes the <head>, opens the <body>
// element as well as the .x-root <div> and .x-site <div>.
// =============================================================================

$x_root_atts = x_atts( apply_filters( 'x_root_atts', array( 'id' => 'x-root', 'class' => 'x-root' ) ) );
$x_site_atts = x_atts( apply_filters( 'x_site_atts', array( 'id' => 'x-site', 'class' => 'x-site site' ) ) );

?>
<!DOCTYPE html>

<html class="no-js" <?php language_attributes(); ?>>

<head>
  <?php wp_head(); ?>
</head>

<body <?php body_class(); ?>>

  <?php wp_body_open(); ?>

  <?php do_action( 'x_after_body_begin' ); ?>

  <div <?php echo $x_root_atts; ?>>

    <?php do_action( 'x_before_site_begin' ); ?>

    <div <?php echo $x_site_atts; ?>>

    <?php do_action( 'x_after_site_begin' ); ?>

Best Regards.

#4

Hi Ruenel,

Thanks for getting back to me :slight_smile:
I had a previous backup of the same site (which didn’t have the base.php file in it and it still had the error? I’ve fixed it now though thanks.

#5

Glad you sorted things out,

Cheers!

#6

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.