Header disappears when making edits?

[pbentoncron]

Hi,

Whenever I make an edit when building the header the content disappears and I have to save and refresh. Why is this happening?

Can I get some help?

Thanks!

[nabeel]

Hi Philip,

Thank you for reaching out to us. I tried to check your site but unfortunately the provided crdentials do not work. Please double check username/password.

@pbentoncron

Whenever I make an edit when building the header the content disappears and I have to save and refresh. Why is this happening?

This could happen due to a plugin or a script conflict, please check for the following first:

1. TESTING FOR PLUGIN CONFLICT
2. THEME UPDATE
3. CHILD THEME
4. CSS/JS CUSTOMIZATION
5. INCREASING PHP MEMORY LIMIT
6. DISABLING CACHE
7. DISABLING CDN

Let us know how this goes!

[pbentoncron]

I figured it out. HubSpot form was breaking the editor. I have to wait on them to push a fix. Thanks!

[alexander]

Hi @pbentoncron,

Glad you found it! I’ve seen this before with HubSpot. I happens because they load a version of React into the global scope and it overwrites the React version bundled with WordPress (which Pro uses to power the builders). Here’s what you can do to avoid it:

• Add a Raw Content Element
• Click the checkbox to disable the Live Preview
• Copy/Paste your Hubspot embed code into that element

The builder will work, and the form will show on the front end, but when you’re in the live preview it won’t try to load the embed code. This prevents HubSpot’s code from conflicting with the builder.