Header builder not working

Support
#1

Adding elements or changing their properties is not propagating.

#2

5 hours now trying to build a header… why is something so basic not working in an $80 theme?

I could have coded this from scratch in the time it has taken me to make zero progress.

#3

Hello There,

Thanks for writing in! Could you please confirm that you have updated to the latest versions?
Our latest versions are:

  • Pro theme 2.1.6

This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).

_After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.-

And if nothing is helping, please provide us your site url and your WP access so that we can investigate further.

Please let us know how it goes.

#4

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