Having trouble getting custom fonts up and running

Hi have uploaded my custom font to the font manager in the Custom Fonts section, it uploads correctly and is added to the list to select from.

However on the front end of the site in the inspector, the font-family is set to a-irstrike but when I manually change it to “airstrike” it starts loading the correct font.

Screenshot 2023-05-16 at 16.54.16

Please can you help

Hello @LukeStoked,

Thanks for writing to us.

In order to help you with your concerns we need to check your settings I would request you, please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

Thanks

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Hello @LukeStoked,

I tried to access your site dashboard but the given login details are not working. Please recheck and send us again.

Thanks

Hey @LukeStoked,

Based on our documentation, we recommend using .woff extension than .ttf. That being, please update your custom font type and upload it again to your website.

Hope that helps and let us know how it goes.