Hi there - I have a broken grid on my website where instead of a slider, the images are loading all in one big long page of images. Has anyone run into this issue with X theme or the Grid? Any help is much appreciated.
Summary
Thank you!
Hi Seven,
Thanks for reaching out.
I have checked your website and found that the Flexslider is not loading properly and that is the reason behind your issue. There might be multiple reasons behind your issue, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.
1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps and you are still getting the issue, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
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