Grey or white screen when trying to edit anything via PRO

[ansmith4444]

Hello I am unable to edit headers, footers, theme options, posts, etc. All I get is a grey or white screen and nothing else.

I have updated my wordpress to 5.8 and pro to 5.0.4
Cornerstone is deleted.
I tried disabling my plugins to see if it was a plugin conflict.
I updated my php to 7.4

Thank you in advanced!

[nabeel]

Hi @ansmith4444,

Thank you for reaching out to us. I checked the site associated with your account and it still says that you’re using Pro 4.3.3 (see screenshot). If you have already updated your site then this could only be the cache issue. After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Let us know how this goes!