Gravity form button not working on mobile

Support
#1

I have a gravity form embedded at www.regionalbiz.tv/register and another at www.regionalbiz.tv/contact. When I fill in either form on a desktop or laptop screen, the forms work perfectly. When I fill in either form on a mobile device, the Submit button, while visible, does not work. Pressing the button on the screen is as though the button is not there.

#2

Hello @untypical,

Thanks for writing to us.

I checked your site it seems that both the form is working fine on my end. I have tested it on end on the Android phone and Google Chrome browser version 119.0.6045.67. Please have a look at the given screen recording video on the secure note. I would suggest you please purge all the browser cache and recheck it again.

Thanks

#3

Hello @prakash_s! Thank you for your reply. I have spent some time working on this, including following your advice to purge the cache. In the end I was able to solve the problem by adding some space between the CAPTCHA and Submit button. It was as though the CAPTCHA area as covering the Submit button … not sure why that was happening but problem solved. Thanks for your help!

#4

Hello @untypical,

Glad to know that we were able to help you.

Thanks

#5

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.