Google map not working

Support
#1

Hello:

I can not get my map t work I keep getting a js error despite creating an api key. I tried reading about it in forums but nothing seemed to work It’s on my homepage can you please take a look…

#2

Hey there,

The given credentials doesn’t work. Please check. Please also check your API key restriction setup to see if it’s correct. You can also give us a screenshot in a secure note so we could see it. For more details about restrictions, please see https://developers.google.com/maps/faq#switch-key-type

Thanks.

#3

I updated login sorry about that. what restrictions should I edit to- http referrer or IP address?

Thanks

#4

Hi again,

Can you please check with your hosting provider to see if they are using mod_security on your site, sometimes mod_security blocks certain type of requests, disabling it should fix the issue. If this doesn’t help then try re-installing Cornerstone plugin.

Let us know how this goes!

#5

My Server said the following:
We have many mod_security rules enabled on all our servers, including on Cloud Servers, as part of the security measures that we have taken.

I checked your Cloud Server’s error log for entries with your IP address 96.248.39.76 but none appeared.

I don’t want to uninstall cornerstone and reinstall it for the sake of losing my development. I have thus far spent over 8 hours developing. Also I am not facing ANY other cornerstone issues.

Please can you login and take a look?

#6

Hey There,

Hope you are doing great :slight_smile:
When I changed latitude and longitude, the website was able to load MAP on frontend(Your previous latitude and longitude{ 74°06’33.9, 41.616164 }). I have kept the latitude/longitude for you to check.

MAP is not showing in cornerstone. Your website getting “Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error” error in back end. Can you please check?

Regards

#7

Yes I confirm that I am getting the missing key error- but as you can see I have an api key. Why is this happening in cornerstone?

#8

Hi There,

Upon checking your website the map on your home is working.

Please clean your browser cache and test it again.

Thank you

#9

Hi yes it is working on the frontend but not in cornerstone. This is what we were discussing above. Is it normal for it to not show up in cornerstone?

#10

Here is a link to the error in cornerstone. Still a JS error showing:
https://parentcompany.com.au/wp-content/uploads/2017/07/Screen-Shot-2017-07-07-at-2.29.30-PM.png

Please advise

#11

Also how do i get the actual location marked on the map? I enabled “start open” and the map is not working again.

#12

Hi there,

If you only have one marker, then your marker lat/long values should be the same as your main element’s lat/long values. Currently, your marker lat/long doesn’t match.

And are you sure it’s the correct lat/long values? I checked it on the actual map and it’s pointing at the sea. Would you mind providing the exact location on the map so I could try that and create an embed version of it?

Thanks.

#13

that was it thank you! I had to make my lat and long the same for both the map and map marker.

My last question on this is- i still get a js error in cornerstone. Is it ok to ignore this or does it mean problems on the horizon?

#14

Hi again,

Have you enabled the API key from Google API Console for the current project? This usually happens when API key is not enabled. Please follow steps mentioned here https://developers.google.com/maps/documentation/javascript/get-api-key#standard-auth

Hope this helps!

#15

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