Google analytics not working (Pro theme)

[rhinotago]

Hi there

I have entered the GA ID into Pro > Google Analytics > Settings > Google Analytics ID and selected the Header section, but when I go to review the analytics it says there is “No data received from your website yet.”.

Can you please let me know how to fix this?

Cheers
Ryan

[endeavor74]

I came to ask the same question.

I’m not positive, but I suspect the plugin wasn’t updated to support GA4 and it’s still using UA code.

Google tells me to add the following:

<!-- Global site tag (gtag.js) - Google Analytics -->
<script async src="https://www.googletagmanager.com/gtag/js?id=TAG-ID"></script>
<script>
window.dataLayer = window.dataLayer || [];
function gtag(){dataLayer.push(arguments);}
gtag('js', new Date());
gtag('config', 'TAG ID');
</script>

but when I look at my website’s source, I see:

<script>
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','https://www.google-analytics.com/analytics.js','ga');
ga('create', 'TAG ID', 'auto');
ga('send', 'pageview');
</script>

Assuming it is a problem with GA4 vs UA, should we use another plugin or is an update to the Themeco plugin in the works?

[ruenel]

Hello Ryan,

Thanks for writing in! Please deactivate the Google Analytics by Themeco and use the official Google Site Kit plugin instead.

• https://sitekit.withgoogle.com/

@endeavor74:
Thanks for chiming in!

Best Regards.

[endeavor74]

Happy to help.

I’ve been looking for a plugin that embeds both GA4 and UA tags for tracking. There are paid plugins that do it, but I have a hard time justifying buying them when I can just drop the code into the footer.php in wordpress.

That said, if you all updated your GA plugin to do both it would be much easier and much apprecaited.

[marc_a]

Hey Tristan,

I will add this as a feature request so that it will be taken into action in the future. If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.