Global/Page styles not applying to site (noticed after latest update went from 7.7.0 > 7.7.2

Hello,
Cornerstone builder shows almost everything correctly, and the site was working totally fine when first upgraded (manually) to 7.7.0 a few (?) weeks back.

Today, I noticed the site was wonky, so I thought it was cache (some of it was) but after troubleshooting and disabling all cache, downgrading to 7.7.0, then 7.6.10, then up to current, but still nothing.

Again, in the cornerstone editing is basically the same way (some css variables are the only issue not showing properly) but in production/public, basically nothing is displaying as it should. I tried to add a comment in css to see if I can find it, but still nothing.

How can I go about determining what is causing the issue?

Hello @Jonson,

Thanks for writing to us.

In order to help you with your concerns, we need to check your settings. I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

Thanks

1 Like

added secure note

Hey Jon,

I found out that you are using Cloudflare. Please log in to your Cloudflare account and purge your site cache.

  • See the secure note

And you may even enable the Development Mode while troubleshooting the issue.

Best Regards.

Hi @ruenel thanks for that, that was the first thing I tried. I set my Caching Level to “No query string” so I’ve been working and checking the site with /?nocache=1 string at the end.
The problem is that what changes i have in my cornerstone editor, isn’t being applied on the front end. For some reason I got the issue after my site went from 6.7.1 > 6.7.2, that’s the only thing that changed.
I’ve tried disabling literally all plugins, downgrading to 6.6, now on 6.7.0. Still nothing.

Example screenshots:

editor/cornerstone

same section on homepage

I have 6.7.0 installed, as that was the last stable version.
I don’t know what happened, but seems like it’s back up now.
I see support did login, so what you did, thank you!
If you can maybe elaborate as to what was the issue so I know for the future?
Thank you again so much!!

Hi Jon,

We just cleared the system cache from Cornerstone > Settings and Save, it cleared the cache and shows the output expected.

Thanks

Thanks @tristup. I had a tab open for that page, a tab for cloudflare cache, and wpcli to clear transients/cache/etc. I spammed that every 5 min for hours straight!
I’m glad it worked for you haha!! Thanks again tristup + team!

Hi Jon,

You are most welcome.