Global blocks loading one time in two

Support
#1

Hello Support,

I am experiencing a strange behaviour of a page template I am creating for a client.
I worked with Global Blocks, CPT and ACF to create a page template where I load GB.
When I preview my post on time in two the block for the main text is not showing.

I have created a special WYSIWYG editor ACF field to output the content. When I reload the preview it doesn’t show neither but when I make an other trial the text is finally showing.
Technically, it happens on time in two.

I am afraid of what could happen when i will be live.
Can you please help?
S.

#2

Hi Sacha,

I am not sure how you set up your website and seems to be complicated to have a template. I would recreate the setup on the live website instead of using templates with that much of complications. But please consider that if your setup is not working now correctly it will not work also on the live website.

So you need to make sure that it works with no problem. I would try to use pure ACF and CPT and see the results first to see if my data model is correct and I see the results every time. Then I would try to include the features of the theme to use the Dynamic Content to load the ACF data.

Thank you.

#3

Hi Christopher,

Actually the template seems to work fine for the CPT, the custom header is loaded correctly, my author box on the side is fetching the right data, it is just the main section with the text that load one time in two.

What is the problem? There is a single-cpt.php and in the framework/views/ethos I have content-cpt.php and wp-single-cpt.php

Thanks,
S.

#4

Hi Sacha,

We can not be of help here unless we have access to the website and you give us details on how you implemented the functionality. Please consider that the request is a customization question which is outside of our support scope, we do not guarantee any workarounds, but we will do our best to check and give you recommendations if it is something related to our theme.

So please kindly get back to us with the URL of the website and login information and screenshots on how you implemented the feature and where to check so we can continue.

You can use Secure Note for sharing private information.

Thank you for your understanding.

#5

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