I have created a staging site for my website https://groweriq.ca/
at https://faysalrafi.com/groweriq/
All the global blocks are gone from the panel
Though they are shown in the element and working fine :
Is this something common, Let me know how to solve it.
I have tried deactivating the plugins but nothing there, also the theme is up to date.
Hi @Anjroo,
Thanks for reaching out.
The problem you are having might be due to the improper update of the X theme and Cornerstone plugin, I would suggest you follow the below steps to troubleshoot.
If that does not help, there might be some different reasons behind your issue. I would like to suggest troubleshooting the following common issue to help us to recognize the reason.
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps and you are still getting the issue, please provide login credentials for your staging site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
I have checked it with the child theme , when its selected thing is shown on he global block but then the main theme selected shows the blocks.
Hi @Anjroo,
I have checked your child theme which causes the issue and found that it has been customized and modified using the custom code, which is outside the scope of Theme Support. I would suggest you consult with a developer who can assist you with this.
Thanks
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