Getting "The preview could not load." Message ever since upgrading to Pro

Support
#1

Hey there. I am no longer able to edit pages on http://royaltreelodge.com/ since I upgraded to Pro. Both my url and site url are the same on WP and in the database. In console I’m seeing:

jquery.js?ver=1.12.4:4 POST http://royaltreelodge.com/ 500 (Internal Server Error)

How to hear from you soon as this is time sensitive?

#2

Hello @NobodyTrashesTenness,

Thanks for asking. Can you please share website login details in a secure note for us to take a closer look?

Thanks.

#3

No problem, I’ve added it as a secure note.

#4

Hi There,

The login you have provided is not working for us. Please check and revert us.

Thanks

#5

Apologies, it was missing some characters. I’ve just updated the secure note.

#6

Hi There,

Upon investigating seems like the issue is caused by Autoptimize.

Once I turn off the plugin it seem to be working fine.

Hope it helps

#7

Thank you so much! I appreciate it.

#8

You are very welcome sir! :slight_smile:

#9

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