Getting errors and header video won't display

pbentoncron · February 3, 2020, 4:12pm

cs.fa34ec9.js:1:1295 element has no “src” attribute. Media resource load failed. www.yourkeypersonnel.com All candidate resources failed to load. Media load paused. www.yourkeypersonnel.com Source map error: Error: request failed with status 404 Resource URL: https://www.yourkeypersonnel.com/wp-content/plugins/cornerstone/assets/dist/js/site/cs.fa34ec9.js Source Map URL: cs.fa34ec9.js.map

Source map error: Error: request failed with status 404
Resource URL: https://www.yourkeypersonnel.com/wp-content/themes/x/framework/dist/js/site/x.js?ver=7.1.2
Source Map URL: x.js.map

Source map error: Error: request failed with status 404
Resource URL: https://www.yourkeypersonnel.com/wp-content/plugins/cornerstone/assets/dist/js/site/cs.fa34ec9.js
Source Map URL: cs.fa34ec9.js.map

Can I get some help with this, please?

Thank you,

-Philip

friech · February 4, 2020, 8:32am

Hi Philip,

Thank you for writing in, I can’t view your Wordpress version, can you confirm that your Wordpress is in the latest version (5.3.2). If not, please update your Wordpress.

Updating WordPress

Also, try clearing all your caching features and plugins, and optimizers.

If the issue persists, please do testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes,
Cheers!

pbentoncron · February 4, 2020, 1:31pm

I was able to pinpoint it to a single plugin. I am working with their support team now. Thank you.

friech · February 5, 2020, 6:07am

Hi Philip,

Would you mind sharing what that plugin might be? It would help others that might be looking for an answer in the same issue.

Thanks,

pbentoncron · February 5, 2020, 3:53pm

Hi Friech,

It was the Smush Pro Plugin. Something happened when I ran the latest plugin update.

They are still trying to fix the issue.

Thanks!

JvP · February 5, 2020, 3:57pm

Turning off the lazy loading feature in Smush until an official fix is pushed should help.

pbentoncron · February 5, 2020, 4:13pm

Thank you for your help!

JvP · February 5, 2020, 8:45pm

No problem!

ruenel · February 5, 2020, 10:38pm

@JvP:
Thanks for chiming in!

system · February 15, 2020, 10:38pm

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.