Getting an Error and a very sluggish site

Support
#1

I’m getting a ton of errors from my theme in my error log. The website (abccentralflorida.com) is very slow and running at max capacity. Here are the errors I’ve gotten in the last couple of hours:

[28-Mar-2022 19:29:30 UTC] PHP Warning: Undefined variable $control_accordion_header_indicator in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/definitions/accordion.php on line 427
[28-Mar-2022 19:29:30 UTC] PHP Warning: Undefined variable $options_rating_value_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 145
[28-Mar-2022 19:29:30 UTC] PHP Warning: Undefined variable $options_rating_scale_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 153
[28-Mar-2022 19:29:30 UTC] PHP Warning: Undefined variable $options_rating_scale_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 161
[28-Mar-2022 19:29:30 UTC] PHP Warning: Undefined variable $options_alert_close_offset in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/definitions/alert.php on line 204
[28-Mar-2022 19:29:30 UTC] PHP Warning: Undefined variable $options_alert_close_offset in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/definitions/alert.php on line 212
[28-Mar-2022 19:29:30 UTC] PHP Warning: Undefined variable $options_rating_value_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 145
[28-Mar-2022 19:29:30 UTC] PHP Warning: Undefined variable $options_rating_scale_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 153
[28-Mar-2022 19:29:30 UTC] PHP Warning: Undefined variable $options_rating_scale_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 161
[28-Mar-2022 19:29:30 UTC] PHP Warning: Undefined variable $control_widget_area_bg_color in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/definitions/widget-area.php on line 119
[28-Mar-2022 19:30:09 UTC] PHP Warning: Undefined variable $control_accordion_header_indicator in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/definitions/accordion.php on line 427
[28-Mar-2022 19:30:09 UTC] PHP Warning: Undefined variable $options_rating_value_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 145
[28-Mar-2022 19:30:09 UTC] PHP Warning: Undefined variable $options_rating_scale_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 153
[28-Mar-2022 19:30:09 UTC] PHP Warning: Undefined variable $options_rating_scale_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 161
[28-Mar-2022 19:30:09 UTC] PHP Warning: Undefined variable $options_alert_close_offset in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/definitions/alert.php on line 204
[28-Mar-2022 19:30:09 UTC] PHP Warning: Undefined variable $options_alert_close_offset in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/definitions/alert.php on line 212
[28-Mar-2022 19:30:09 UTC] PHP Warning: Undefined variable $options_rating_value_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 145
[28-Mar-2022 19:30:09 UTC] PHP Warning: Undefined variable $options_rating_scale_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 153
[28-Mar-2022 19:30:09 UTC] PHP Warning: Undefined variable $options_rating_scale_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 161
[28-Mar-2022 19:30:09 UTC] PHP Warning: Undefined variable $control_widget_area_bg_color in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/definitions/widget-area.php on line 119
[28-Mar-2022 20:00:28 UTC] PHP Warning: Undefined variable $control_accordion_header_indicator in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/definitions/accordion.php on line 427
[28-Mar-2022 20:00:28 UTC] PHP Warning: Undefined variable $options_rating_value_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 145
[28-Mar-2022 20:00:28 UTC] PHP Warning: Undefined variable $options_rating_scale_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 153
[28-Mar-2022 20:00:28 UTC] PHP Warning: Undefined variable $options_rating_scale_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 161
[28-Mar-2022 20:00:28 UTC] PHP Warning: Undefined variable $options_alert_close_offset in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/definitions/alert.php on line 204
[28-Mar-2022 20:00:28 UTC] PHP Warning: Undefined variable $options_alert_close_offset in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/definitions/alert.php on line 212
[28-Mar-2022 20:00:28 UTC] PHP Warning: Undefined variable $options_rating_value_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 145
[28-Mar-2022 20:00:28 UTC] PHP Warning: Undefined variable $options_rating_scale_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 153
[28-Mar-2022 20:00:28 UTC] PHP Warning: Undefined variable $options_rating_scale_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 161
[28-Mar-2022 20:00:28 UTC] PHP Warning: Undefined variable $control_widget_area_bg_color in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/definitions/widget-area.php on line 119
[28-Mar-2022 20:14:33 UTC] PHP Warning: Undefined variable $control_accordion_header_indicator in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/definitions/accordion.php on line 427
[28-Mar-2022 20:14:33 UTC] PHP Warning: Undefined variable $options_rating_value_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 145
[28-Mar-2022 20:14:33 UTC] PHP Warning: Undefined variable $options_rating_scale_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 153
[28-Mar-2022 20:14:33 UTC] PHP Warning: Undefined variable $options_rating_scale_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 161
[28-Mar-2022 20:14:33 UTC] PHP Warning: Undefined variable $options_alert_close_offset in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/definitions/alert.php on line 204
[28-Mar-2022 20:14:33 UTC] PHP Warning: Undefined variable $options_alert_close_offset in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/definitions/alert.php on line 212
[28-Mar-2022 20:14:33 UTC] PHP Warning: Undefined variable $options_rating_value_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 145
[28-Mar-2022 20:14:33 UTC] PHP Warning: Undefined variable $options_rating_scale_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 153
[28-Mar-2022 20:14:33 UTC] PHP Warning: Undefined variable $options_rating_scale_content in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/control-partials/rating.php on line 161
[28-Mar-2022 20:14:33 UTC] PHP Warning: Undefined variable $control_widget_area_bg_color in /home/xrfick8yyw84/public_html/wp-content/themes/pro/cornerstone/includes/elements/definitions/widget-area.php on line 119

I’ve deleted and re-installed the theme. Any ideas?

#2

Hi @coxdigitalarts,

Thanks for reaching out.
It will be very difficult to recognize the reason behind it without investigating it through the Admin Dashboard. I would suggest you please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password
– FTP/CPanel credentials to access the files.

To create a secure note, click the key icon underneath any of your posts.

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Hi @coxdigitalarts,

I would request you please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access to the secure note including:

– WordPress Site URL & Login URL
– WordPress Admin username/password
– FTP/Cpanel credentials to access the files.

To create a secure note, click the key icon underneath any of your posts.

secure-note
secure-note1040×250 15.3 KB

NOTE: We need to access the files too, please share the FTP/CPanel credentials for that.

Thanks

#4

Sure - I’ve got it set up. Attaching credientials.

#5

Hey @coxdigitalarts,

Websites often use forms to collect data from visitors. PHP uses $GET and $POST methods for such data collection. This data is collected and saved in variables that are used by the website to work and serve the visitor further. Many a time, some fields are left blank by the user. But the website tries to refer to these fields for proceeding further. That means the PHP code tries to get the value of the field that no one has defined and thus does not exist. Quite expectedly, it does not work and raises a notice called Undefined variables in PHP but you have nothing to worry about it, it won’t affect anything on your website.

Hope that helps.

#6

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