Getting a PHP error in editor

[kayes]

Hey there,

Does anyone know how to solve this issue or how I would go about troubleshooting this?

[prakash_s]

Hello, @kayes,

Thanks for writing to us.

It seems that there might be an issue of plugin conflict or server cache issue. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

1. Testing For Theme Related Issue
2. Testing For Plugin Conflict
3. Theme Update
4. Child Theme
5. Css/Js Customization
6. Increasing Php Memory Limit
7. Disabling Cache
8. Disabling Cdn
9. Permalinks
10. Version Compatibility

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

• WordPress Login URL
• Admin level username and password
• FTP Details

You can find the Secure Note button at the bottom of your posts

Thanks

[ruenel]

Hello @kayes,

Regretfully the given credentials do not work for us.
Please double-check.

Thanks.

[kayes]

oops! Sorry about that!

I updated the username and pw and tested it. Should work now.

[friech]

Hi Kayes,

Thanks for the credentials, it is fixed now, somehow your site has multiple Cornerstone installed on it. And that did cause a conflict.

On another note; if you update the X theme, please update the Cornerstone as well.

How to Update | Themeco Docs

Cheers,

[kayes]

Thank you so much!!!

I don’t know how that happened as I just updated cornerstone through the plugins area.

Thank you!!

[prakash_s]

Hello, @kayes,

Glad that we were able to help you. Please feel free to open a new thread if you have any queries regarding our theme and theme settings.

Thanks