Generic shortcodes not working in editor

Hi,

I am having an issue where any shortcode I paste in the Cornerstone editor (whether in the raw code element, or text element) does not display. It just literally displays the shortcode on the live site. Alternatively, when I paste the shortcode in just a regular wordpress page (without using the cornerstone editor) it works just fine.

See live example of page here: https://rvgolfclub.com/caleb-2/

Hello There,

Thanks for writing in! Please make sure that the 3rd party plugin or a custom function that displays the shortcode [register_RVGC 1 Year Membership] is active or does exist in your site. Because when the plugin is deactivated or the functions does not exist, the shortcode will be just a normal text.

Hope this helps. Please let us know how it goes.

RueNel,

As I mentioned, the shortcode works if not used in the cornerstone editor. So there is apparently a conflict with the theme builder and something else. The shortcode does indeed work in a normal wordpress page on the site without using cornerstone builder. Please advise, thanks.

Hello There,


​To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation.

To do this, you can create a secure note with the following info:
– Link to your site
– WordPress Admin username / password

Thank you.

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