Gap element not showing in editor (x and pro)

hi there,
repeatedly the gap element does not show up anymore while using cornerstone in x and pro. i can make it visible in the wireframe view. so it is there. but in the normal cornerstone edit window it is not selectable (no blue border showing up).
any idea what is going on?
thanks a lot! kai

Hi There,

I couldn’t replicate this issue on my end:

Can you confirm that your theme & plugin are up-to-date?

Thanks.

it does not happen all the time. but from time to time… everything is very up to date :wink:
rebooting cornerstone does help, though.

Glad to hear it is working now.

We will take a closer look on the element and in case we find it behaves strangely on our installations we will forward to our developers to review it.

Cheers

sorry but no. it is not really working. from time to time i can’t see the gap elements. thanks. kai

Hi,

In that case, would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password

All the best!

hi paul,
thanks for asking. pls see secure note. thanks a lot!
kai

Hi there,

I also experience the cases that the representation of the preview of the Cornerstone does not match the front end. The Gap is working ok on the front end.

I reported this to our development team and they will follow up the case.

Kindly stay tuned for upcoming releases to have a fix regarding this usability issue.

Thank you for your understanding and patience.

hi christopher, thanks for looking into it. hopefully you can find the problem. maybe it is connected to the very long loading times i experience with that provider?
i just did not want to open so many new threads. the moment i work with pro i stumble across new issues. only few i post here. it feels by now that i spend most of my time writing new topics instead of working on my projects. but i opened a new one for the submenus in the modal menu: https://theme.co/apex/forum/t/submenu-indicators-of-the-modal-menu-are-not-showing-up/14728
thanks again! kai

Hi,

Thank you for creating a new topic. We will answer your query from there.

Thanks! :slight_smile:

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