Full screen scrollbar in browser issue

[uxmediahouse]

Hi, On all my pages that have a Revolution Slider, I have an issue where the scroll bar stretches full screen, see the screen shot. The result being that I cant scroll. I have to try to scroll a few times, and then the scroll bar changes to the normal size(smaller and not stretching full screen) and I can scroll. But, randomly it changes back to full screen and then I cannot scroll again. It comes and goes…

here is one of the pages on the site where the issue is happening. But all pages have a Rev-Slider, so any pages should present the issue.

https://sotdh.colorado-dev.com/teachings/

Thanks

[tristup]

Hi Riceman,

The scrolling issue comes due to the second scrollbar that appears on your website. Please remember that the double scrollbar appears only if some of the element is taller or similar in height to its container. I would suggest deleting the elements one by one inside the Footer > Bar till the issue resolves. The last element that resolves the issue is the reason.

I have also tested by selecting the Template without Footer and found that resolves the issue. Please find the test page URL below: https://sotdh.colorado-dev.com/test-by-themeco/

Hope it helps.
Thanks

[uxmediahouse]

Hmmm, ok… Ill investigate. Thanks!

[tristup]

Hi Riceman,

Please let us know if you have any further issues.

Thanks

[uxmediahouse]

Found it, it was the scroll effect I had on the bottom bar…

[tristup]

Hi Riceman,

Glad that we are able to help you with this.

Thanks