Fresh install of theme and some plugins can't install/update

[verdyyy]

Hi, I have a fresh install and the following issues came up:

1, Layerslider WP and Modern Events Calendar can’t update.
2. Superfly won’t install.

Any help?

[tristup]

Hi @verdyyy,

Thanks for reaching out.
It might be that the Plugin folder does not have the write permission to create a new folder while installing the plugin. Please reset the folder permission of the plugins folder and try once.
To reset the Folder permission, please find a few useful articles below:

1. https://wpdatatables.com/installation-failed-could-not-create-directory/
2. https://stackoverflow.com/questions/37157264/wordpress-plugin-install-could-not-create-directory
3. https://wordpress.stackexchange.com/questions/2200/cant-install-new-plugins-because-of-the-error-could-not-create-directory

If you are not proficient in the above process, please ask your Hosting Service company to help you with this.
If that does not help, there might be some different reasons behind your issue. I would like to suggest troubleshoot the following common issue to help us to recognize the reason.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN
8.Increasing PHP Memory Limit

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks