There has been a critical error on this website. Please check your site admin email inbox for instructions.
Installed pro on this multiple times, got the hosting company to completely reset the hosting.
Same issue.
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Hi @ifkda,
Thanks for reaching out.
There might be other possible reasons for the issue and can help after having the exact error(s). Please add the below-given code into your wp-config.php for debugging setup and the error logged into the file name debug.log inside the wp-content folder.
You can let us know if you find any error that is related to our theme or theme bundled plugins. We can do further investigation based on that.
// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
//SET PHP INI DISPLAY ERROR FALSE
@ini_set( 'display_errors', 0 );
Please find the video that will help you to edit wp-config.php and add the above code: https://www.youtube.com/watch?v=3SDPTafEM8o
Hope it helps.
My hosting company said this.
Unfortunately, this appears to be an issue with the theme itself that is causing WordPress critical errors.
I have tried with plugins disabled to determine if there is a conflict but the same errors occur. Would you be able to reach out to the plugin developers support team (if there is one) as they may be able to help resolve the issue.
I dont really know what your response means. Its too technical. I just want to install a theme.
If you read my post it says fresh install. Its instantly as soon as install the theme and activate it, CRITITAL ERROR
My details are in a private note.
Tried it on the so called stable version… STILL critical error.
solved: php was old on version
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