Formidable Issue?

[uxmediahouse]

Hi, I am getting some weird code below a global block with a formidable form short code inserted. It happens on all pages with this global block, and if I change the form shortcode to another form i still get the code (but it does not show the same weird code on other pages with the form).

here is a link to one of the pages, and I have included access in a private note. I dont think this is a formidable issue, but i cant seem to find the source of problem.

Program & Project Management - Optimus

[marc_a]

Hi Riceman,

Thanks for reaching out.

I recommend you do the following troubleshooting steps.

1. TESTING FOR THEME RELATED ISSUE
2. TESTING FOR PLUGIN CONFLICT
3. THEME UPDATE
4. CHILD THEME
5. CSS/JS CUSTOMIZATION
6. VERSION COMPATIBILITY

Only if none of that help, please add this single line of JS code below in your Pro > Theme Options > JS and it will do the trick.

jQuery(".x-global-block-206").html(jQuery(".x-global-block-206").children());​

Hope that helps and let us know how it goes.

Thank you.

[uxmediahouse]

I dont see any compatibility issues, or other, as it was working fine up until this morning and there were no updates/upgrades. That said this is a new site that i just launched. Also, adding the JS code didnt seem to do the job. Could this be an issue with Formidable? or with Pro?

[marc_a]

Hi Riceman,

There are so many reasons why the issue appears, a conflict with plugins, conflict with custom coding and so many more. I went ahead to your dashboard to check your JS Code properly and found out that there’s one small dot at the end of the JS code that causing the JS code not to work and I already updated it and it is now working.

Hope that helps.

Thank you.