Hello.
Just updated to Pro 5.0.8 and the background color we use on sections are now broken on the frontend but not the backend.
Page looks fine in the editor but on the front end there is a different background color on some of our sections with selector: .mk-2.x-section
Also, there are big gaps in between the sections now that are not there in the editor.
I have tried re-saving the page in the editor and disabled all plugins etc. but still has the same issue.
Please advise.
Thank you…
Hi @Kitbromley,
Thank you for writing in, please do the following:
Ensure that you are fully up to date. WordPress, Theme, and Cornerstone (Version Compatibility)
Clear all the site caches (plugin, server-side, CDN, and browser’s cache) so that the code from the latest release is always in use. This will help you to avoid any potential errors. While you’re at it, please deactivate this caching feature while we tackle this issue.
Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Check all your custom CSS here. You might have a custom CSS syntax error somewhere.
If the issue persists, please provide us login credentials on a “Secure Note” so we can take a closer look.
Did you write a custom CSS with a .mk-2.x-section selector somewhere? If so, can you remove it?
Cheers!
Hello.
Thanks for your message.
I went through all those steps. Didn’t make any chances to CSS and it only happened after update. Backend in the page editor looks fine but no on frontend.
I updated the secure note.
Thanks!
Hi @Kitbromley,
Thank you for the credentials, but we cant still login, there is a Two-Factor authentication on your site.
Hello.
Thanks for your message.
It should be ok now otherwise let me know.
Thank you!
Hello @Kitbromley ,
We are not able to access your site dashboard due to Two-Factor security. Please disable the security plugin and let us know.
Thanks
Hello.
Ok, it should be done now for sure.
Made some notes in the secure note if you can please check.
Thanks…
Hi @Kitbromley,
I couldn’t find the location where the background color was set in the section. That being said, that sounds a caching-related issue on your site, please clear all the site caches ( plugin, server-side, CDN, and browser’s cache ) so that the code from the latest release is always in use. This will help you to avoid any potential errors.
On the other hand, you can use this CSS code for a temporary fix. Please add it in your Theme Options > Global CSS.
.mk-2.x-section {
background-color: transparent;
}
Hope that helps.
Hi Marc.
All caches were cleared and I have tested this in several browsers.
Editing the front page in PRO it looks good but on the front of the page there is a greenish semi transparent color I have not set anywhere. There is also some kind of margin error happening in between the sections.
This was not there before the update and the site looked as it was designed in the backend.
Please advise thank you and hope to get this fixed asap.
Also, if you can please respond to my question in the secure note.
Thank you.
Hi @Kitbromley,
Thank you for the login, here is the custom CSS causing your issue.
It’s on the Footer, on two of your Navigation Inline’s element CSS area.
Hope it helps,
Cheers!
Hello.
Great thank you very much that did it. Not sure why that was an issue after update, but at least now it’s fixed.
I appreciate it.
Can you also please check my original secure note as I have questions in there.
Thank you.
Hello @Kitbromley,
Gald that we were able to help you. I have moved the screenshot in the secure note. For the user name, you need to go to the Themeco account dashboard where you can change the username.
Thanks
Thank you again.
You are most welcome.
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