Footer scroll to top of page

Support
#1

Why is the footer scrolling to the top of the page?

#3

Hi There @SydeL

Thanks for writing in! I have investigated this issue further and it seems that space is coming from one of your plugins called “estatik”. Try disabling that plugin and re-test your issue again.

If you’re still having issues, you need to disable your other 3rd party plugins as well to isolate the issue. If the issue is resolved, then you can activate your plugins one by one to see which plugin causing the issue.

If you have added any custom CSS rules, you need to remove them temporarily as well and test your issue further.

Please make sure to clear all cache when testing your issue. You can follow the guide here if required (https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/).

Let us know how it goes.
Thanks!

#4

You are right, that is the plugin that is causing the issue. But i need that plugin active. Is there any other way to solve the issue without deactivating the plugin?

#5

Hi There @SydeL

Glad you were able to isolate the issue. We do not provide support for 3rd party plugins or scripts as it would be outside the scope of our support.

As a temporary workaround, try adding the following CSS rule into your Pro -> Theme Options -> CSS area.

#es-map-popup {
    display: none;
}

For further plugin related support, I would suggest you to contact your plugin author directly.

Thanks!

#6

Thank you!

#7

You’re most welcome!

#8

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