Hi,
I’ve built an entire website in Pro, including the Footer. It has been a few months since I’ve lost made edits, and when I tried to do so tonight, the builder says there are no Footers. Which is weird; if I inspect the HTML code frontend, the Footer is clearly a Pro-build footer.
What Can I do to make Pro recognize the footer again, so I can make edits in the builder?
Hello @dhunink,
Thanks for writing to us.
It seems that you are not using the Pro custom footer, it seems like you are using the default footer and you have customized and styled it with the help of widgets. I would suggest you, please go to the WordPress Dashboard —> Appearance —>Widgets—>Footer 1,2,3.
If it doesn’t work for you please let us know what you want to change in the footer. Please share a marking screenshot so we can help you properly. I would also request you please share your details in a secure note. Please provide the following details
You can find the Secure Note button at the bottom of your posts
Thanks
Hi @prakash_s,
The website isn’t using default footers, I wouldn’t be able such nice footers without using Pro 
I’ve updated the secure note with the WP Credentials. Hopefully you could get Pro to recognize the footer again. Thanks in advance!
Hello @dhunink,
I have check your site and it seems that you are indeed using the default footer. I do not see any custom footer as well. Only the Beach Rental site is using the custom footer. If you have a page URL for a page that uses a custom footer, please share it with us.
Best Regards.
Hi @ruenel,
Thanks for checking. In your screenshot, you highlighted the x-column div’s that make the lower footer part. That’s exactly the content I want to edit. Checking WordPress Dashboard —> Appearance —>Widgets—>Footer 1,2,3 does not give any way to edit the lower part of the Footer. Based on the names of the DIV’s, I’m still assuming it’s a footer build with Pro, in which a few widgets have been used. But I can’t get Pro to recognize that footer.
Hello @dhunink,
The whole footer is just using the default footer as I have mentioned. Further inspection on the page and it seems that the container DIVs were actually added manually in Cornerstone > Theme Options > Footers > Content Area. I can assumed that this code has been added manually:
<div class="x-container max width" style="margin: 0px auto;padding: 0px;">
<div class="x-column x-sm cs-ta-right x-1-2" style="padding: 0px;">
<a href="https://bradtghanaupdate.wordpress.com" target="_blank"><img class="x-img x-img-none lazyloaded entered" src="https://ghana-car-rentals.com/wp-content/uploads/2019/10/Featured-in-logoGhana8.png" data-lazy-src="https://ghana-car-rentals.com/wp-content/uploads/2019/10/Featured-in-logoGhana8.png" data-ll-status="loaded">
<noscript><img class="x-img x-img-none" src="https://ghana-car-rentals.com/wp-content/uploads/2019/10/Featured-in-logoGhana8.png" ></noscript></a>
</div>
<div class="x-column x-sm cs-ta-left x-1-2" style="padding: 0px;">
<a href="https://www.paypal.com/uk/webapps/mpp/paypal-popup" target="_blank" onclick="javascript:window.open('https://www.paypal.com/uk/webapps/mpp/paypal-popup','WIPaypal','toolbar=no, location=no, directories=no, status=no, menubar=no, scrollbars=yes, resizable=yes, width=1060, height=700'); return false;"><img class="x-img x-img-none lazyloaded entered" src="https://ghana-car-rentals.com/wp-content/uploads/2016/05/logo_veilig_betalen_met_paypal_logos-nl.jpg" data-lazy-src="https://ghana-car-rentals.com/wp-content/uploads/2016/05/logo_veilig_betalen_met_paypal_logos-nl.jpg" data-ll-status="loaded"><noscript><img class="x-img x-img-none" src="https://ghana-car-rentals.com/wp-content/uploads/2016/05/logo_veilig_betalen_met_paypal_logos-nl.jpg" ></noscript></a>
</div>
</div>
<p>Copyright © 2015<span class="currentYear">-2022</span> GHANA CAR RENTALS - ALL RIGHTS RESERVED</p>
Carefully edit the HTML code above and make sure that any of your changes is a valid HTML code top prevent any issues or incompatibilities later on.
Best Regards.
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