Footer looks wrong on mobile and tablet

Support
#1

When I look on Pro Footers, it looks right but when I look on my iPad and iPhone, my footer links all overlap. I cant figure out how to fix the issue.

I have 2 bars - one for mobile and the other for everything else.

I will post link a reply. I dont see how to attach screenshots in my secure reply.

#2

#3

Hello @tberkow123,

Thanks for asking and we are sorry for the trouble you are facing. I tested your website using chrome emulator for multiple resolutions. However in my test I am unable to replicate the problem. Please see following screenshots.


https://www.screencast.com/t/yXHLaOOUV
https://www.screencast.com/t/LesFgo8vUbL

Thanks.

#4

I looked on Chrome and Safari on both my iPhone and iPad and have the same issue on both. My colleague sees the same thing I do on iPhone and a client has reported the issue using their ipad.

On my computer, this issue does not exist. I can shrink my brower down and it looks great.

#5

Hi,

Can you try this settings for your footer navigation inline element.

If that doesn’t help, kindly provide us your wordpress admin login in Secure Note

Thanks

#6

That did not work, unfortunately. It looks like that just made the column into a row or something. I will add my credentials.

#7

Hi,

Please clear your browser cache and check again.

This is how it looks on my end.

#8

I cleared my mobile cache and it looks the same as the screenshot I sent. On my computer, it looks good. Mobile still messed up.

#9

Hello There,

You will have to clear WP Rocket plugin cache first and then clear your mobile phone browser cache or use private browser mode and test your site again.

Please let us know how it goes.

#10

Yes, I already did that. Do you have anyone on your team that has an iphone? I have had multiple people test and everyone is pulling up what I am seeing. After following your steps, I am not showing the inline navigation as a row and not a column. Without the “wrap children” the text lays on top of each other like the screen shots I have sent. I cleared the Rocket cache and disabled the plugin. I have cleared the cache on 2 browsers on my phone and tested and having the same issue.

#11

Hi,

I checked on iphone 6 plus, this is what it looks on my end.

Can you try again one more time.

Thanks