Footer in Mobile disappearing. Breakpoints aren't working

Support
#1

Hi,

I’m having a weird issue. When I duplicate my footer bar to style it for mobile, and hide the desktop bar and show the mobile bar the footer disappears completely. I’ll put credentials in the secure note.

Thank you,
Jen

#2

Hello Jen,

Thanks for writing in!

The given credentials has a very limited privileges. We cannot edit your footer.

Anyway, I have inspected your footer and the reason why it is not showing in deskstop or smaller screens, you have enabled the “Hide During Breakpoints” option in the bar and container settings. Please disable it and it should be displayed. To know more about “Hide During Breakpoints” option, please check this out: https://theme.co/t/hide-during-breakpoint-explained/17378

Hope this helps. Please let us know how it goes.

#3

Sorry about that. We are having server issues currently, but when the site is back up I will fix credentials so you can look.

I have Hide During Breakpoints set correctly for Desktop and for Mobile as I have triple checked that.

I’ll add a message when site is back up and can be looked at. Thank you.

#4

Yes, please.
We will be standing by.

#5

Hi,

Hosting tech support finally fixed the issue they caused in the first place. I have changed the credentials so you should be able to get in and look at/edit the footer.

Thanks!
Jen

#6

Hello Jen,

I have logged in and this is what I mean:

And you also inserted a broken html:

<span style="font-family: mr-eaves-modern;"><a href="mailto:[email protected]">[email protected]</a><br>© 2019 Community Quilts<br>Twin Falls, Idaho<br>Website Design by <a href="http://www.blackcatstudiosdesign.com" target="_blank">Black Cat Studios Design</a> </span

The correct one should be:

<span style="font-family: mr-eaves-modern;"><a href="mailto:[email protected]">[email protected]</a><br>© 2019 Community Quilts<br>Twin Falls, Idaho<br>Website Design by <a href="http://www.blackcatstudiosdesign.com" target="_blank">Black Cat Studios Design</a> </span>

Hope this helps.

#7

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